Shipping policy

We are grateful for your trust and consistent support. Kindly go through the relevant specifications covering order handling, logistics delivery and related charges below to enjoy a seamless shopping journey.
Shipment Origin & Order Preparation Lead Time
Every customer order will be dispatched from our United States warehouse to maintain stable product quality control.
Order arrangement will be completed within 1 to 2 working days, excluding weekends and official public holidays.
Domestic Logistics (Orders Destined for the United States)
We cooperate with leading American logistics service providers including UPS, FedEx and USPS to realize speedy parcel transportation.
Delivery Lead Time: Parcels for US domestic addresses will arrive in 3–5 working days.
Shipment Tracking: A dedicated tracking code will be sent to your email address once your goods are dispatched.
International Logistics (Orders for Regions Outside the US)
We collaborate with world-renowned logistics operators such as DHL, FedEx and UPS to undertake cross-border parcel shipments.
Delivery Lead Time: Overseas shipments usually take 7–15 working days to reach recipients.
Customs Clearance & Delivery Notice: The overall delivery schedule is subject to the customs clearance progress of the receiving nation. Minor delivery holdups might take place, yet complete tracking data will still be provided for your reference.
Customs Tariffs and Import Levies
Our pricing policy adopts the DDP all-cost-included plan that fully covers all customs duties and import-related taxes.
You will not be required to settle any extra expenses when receiving your parcel.
Order Tracking Solutions
Email Update Alerts: Comprehensive shipment tracking information will be delivered to your email inbox.
Two Available Tracking Methods: You may check real-time logistics status by clicking the hyperlink inside the notification email or visiting the official webpage of the logistics carrier directly.
Important Shipping Reminders
Double-check the accuracy of your shipping address to prevent delivery failures or returned shipments.
Get in touch with our customer support team right away if your parcel suffers transit damage or encounters delivery delays exceeding 10 days.
Customer Support Contact
Feel free to reach our service team for all inquiries and service demands:
Email: aishamohammed070766@gmail.com
Service Response Standard: We will send formal replies to all customer messages within 24 hours.